Top reasons patients choose medical transportation services over taxis or ride-sharing apps
July 12, 2025What is NEMT and what does the insurance cover?
Non-emergency medical transportation refers to scheduled, non-urgent trips to healthcare facilities, such as appointments for dialysis, therapy, or routine checkups. NEMT vehicles are typically vans equipped to accommodate wheelchairs, stretchers, or walkers, but they do not carry advanced medical equipment or EMT personnel.
The insurance for NEMT services usually includes:
- General liability and passenger accident coverage
- Auto insurance for physical damage and third-party liability
- Uninsured/underinsured motorist protection
- Optional coverage for theft, vandalism, or natural disasters
Many states require companies offering NEMT services to maintain specific insurance policies in order to operate legally and protect both drivers and patients.
What does ambulance insurance cover?
Ambulance services are designed for emergency situations where a patient requires immediate medical attention. These vehicles are staffed by certified EMTs or paramedics and contain life-saving equipment. Ambulance insurance typically includes:
- Emergency transport liability
- Medical malpractice coverage during transport
- Coverage for medical equipment and supplies
- Strict compliance with federal and state EMS regulations
This insurance is often more expensive due to the high level of risk and the need for on-board medical care.
Main differences between NEMT and ambulance insurance
| Feature | NEMT Insurance | Ambulance Insurance |
|---|---|---|
| Urgency | Scheduled, non-emergency transport | Immediate emergency response |
| Vehicle equipment | Wheelchair/stretcher accessible, no advanced medical gear | Advanced medical equipment, monitors, oxygen |
| Personnel | Drivers trained for safe medical transport | EMTs or paramedics on board |
| Cost | Lower cost per trip | Significantly higher cost due to medical care |
| Insurance type | Commercial auto with medical liability | Emergency medical services insurance |
Which type of insurance do you need?
If your business offers planned, non-urgent rides to medical facilities, NEMT insurance is the right coverage. On the other hand, if your services involve emergency response, advanced medical gear, and certified personnel, you will need comprehensive ambulance insurance.
Need reliable NEMT services in Lee County?
At Coral Care Rides, we specialize in non-emergency medical transportation that is safe, dependable, and fully insured. Whether you need a ride to your next doctor’s appointment, physical therapy session, or treatment center, our team is here for you 24/7.
Contact us today:
- 📞 (239) 264-8540
- 📍 2502 Del Prado Blvd S, Cape Coral, FL 33904
- 📧 info@coralcarerides.com
- 🌐 www.coralcarerides.com
Your health and comfort are our priority. Let Coral Care Rides take you there.
